Requesting Medication during the Covid19 Pandemic
To reduce the amount of people needing to attend the surgery we are allowing patients who would normally drop their medication request off at the surgery to order their medicaton using our email which can be found at the top of this page. Please give full name, DOB and address, followed by the medication required.
We will send all prescriptions electronically to the pharmacist. Therefore if you are not already signed up for this service please let us know the name and address of the pharmacy you wish your prescriptin to go to.
Any quetions please contact the surgery.
Unified Response for Sick Notes
You have requested a Doctor’s Sick Note from your GP in relation to being off work. The Government’s rules around issuing a sick note (Med3) are that a medical professional can only issue a Med3 when an individual has had more than seven continuous calendar days off sick due to an illness (including weekends).
For any period of illness less than seven days, you are able to complete a self-certification certificate and provide this to your employer. In the unlikely event that your employer does not accept a self-certification then your doctor may be able to issue a private sick note for which you may get charged.
In light of the current Coronavirus situation, it is inevitable that a number of employees may be required to quarantine themselves at home for example due to the nature of recent travel, even in the absence of any symptoms of an illness. In these cases, your GP will not be abIe to issue a sick note as the time off work is not due to an illness, and isn’t affecting your ability to work, but rather is a precaution to avoid transmission of any illness that is yet to produce symptoms.
We therefore expect your employer to be sympathetic if you are required to self-isolate for 14 days and to understand that the reason for this is to protect the welfare of your work colleagues and the wider community.
Whilst we appreciate this may cause some difficulties between you and your employer, equally GPs have a responsibility to prioritise the assessment and management of the healthcare needs of patients who are acutely unwell, rather than spending time dealing with requests for sick notes, particularly when they aren’t in a position to issue one.
This briefing has been written for and on behalf of your GP surgery, so please accept this as a reply to your request for a sick note/letter from the surgery.
Please do not contact us for a sick note if not required.
We are trying to reduce footfall in the surgery to protect patients, staff and clinicians. Please do not attend unless you have a pre-booked appointment or are collecting a paper prescription.
Please consider ordering and receiving your repeat prescriptions electronically from now on where possible.
Please contact the surgery with any queries regarding this. Please bear with us as our telephone lines will be considerably busier than usual. We are working as hard as we can. Many thanks for your patience at this difficult time.
Change in GP Appointments
Please DO NOT attend the surgery. We are changing all booked GP appointments from a face to face appointment to a telephone triage appointment. You will receive a call at some point on the same day as your appointment. If the GP feels that you need a face to face appointment this will be made at the same time.
If you want to make an appointment with the GP, please telephone the surgery and your details will be taken for the GP to call you back later that morning. If the GP feels that you need a face to face appointment this will be made at the same time.
If you have any questions regarding your booked appointment, please call the surgery. Please be patient with our staff at this difficult time.
REPEAT PRESCRIPTION CHANGES
As from 1.4.2020 all patients (or patients nominated on behalf of a patient) will have to order prescriptions direct from the GP practice. Patients will no longer be able to order from their pharmacy, an on-line pharmacy or any on-line pharmacy apart from a dispensing contractor. If you order directly from Clifton House you will continue to do so as the changes will not affect you. Some pharmacies have already stopped ordering for patients
What is not changing?
If you collect your medicine from the chemist, or have delivered to your doorstep you can continue to do so.
If you order directly from Clifton House either by post, coming to surgery or 0n-line you will not be affected and do not need to do anything
What do you need to do?
You will need to make a request directly to your GP for a repeat prescription. You can do this by:
In person at the surgery, tick the medicines required on the tear off section on the prescription and drop it into the GP practice.
Register for online access at the practice. Please visit the website www.cliftonhousemedicalcentre.co.uk and follow the instructions or ask at reception. Photographic ID will be required.
Order through the NHS app. The app will need to be downloaded to your smart phone or tablet from iTunes App Store or Google Play. Information is available on http://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app.
As from 1st July 2019 the practice can offer a limited amount of pre-bookable nursing, GP and nurse practitioner appointments on a Saturday morning to Clifton House Medical Centre patients.
The appointments will be available at Sydenham House Group Practice, Elliott Chappell Health Centre, Hessle Road, HU3 4BB. The Clinician that you see will not be from Clifton House Medical Centre but will have access to your medical records.
Appointments can only be made through Clifton house Medical Centre
If you would like an appointment on a Saturday morning please speak to one of our receptionist who will advise on appointment availability.
All patients registered at practices across Hull will be able to access routine appointments at evenings and weekends.
Access+ is a new NHS service that will offer patients pre-booked appointments with GPs, practice nurses, pharmacists and physiotherapists at one of our hubs across the city.
Please click on the link below for further information :
THE NEW GENERAL DATA PROTECTION REGULATIONS COME IN TO FORCE ON 25th MAY 2018. FOR MORE INFORMATION PLEASE SELECT THE "GDPR" TAB DOWN THE LEFT HAND SIDE OF THE PAGE.
Did you know that you can now book appointments and order repeat medication using the internet?
- Using your computer/laptop or your mobile/tablet
- No more problems trying to get through to the surgery
- Repeat medication can be ordered and appointments made 24 hours a day, 7 days a week when it is convenient for you to do so
What you need to do:
- Complete an on-line access application form which can be printed by clicking on the link below:
- Patient Online appt rpt script registration form
- or by popping into the surgery to collect one. One application form per person.
- Once completed return it to the surgery in person with photographic proof of ID and we will give you your username and password to gain access.
- To log onto systmonline: access is through our website, click on the appointments or repeat medication tabs at the top of the page, you will see
Click on this box which will then take you to the systmonline website where you can log in and either book appointments or order your repeat medication. You can also download an App for systmonline which you can use without having to go through our website.
Did you know..
We now have a Clinical Practitioner, Kim Stanworth who can see Patients aged 3 and above with any of the following ailments:
Chest Infection - COPD Exacerbation, Acute asthmatic episodes
Abdominal Pain - Diarrhoea, Vomiting
Headache - Minor head injuries, New onset of headaches
Rash - Rashes, eczena, simple allergic reactions, bites, cellulitis
Ear, Nose, Throat - Earaches, sore throat, nose bleeds
PV Bleed - Suspected miscarriage
Back Pain - New onset of back pain
If you need to be seen for any of the above please ask at reception to see the Clinical Practitioner.
Open every weekday from 8.00am - 6.30pm
Out Of Hours - Tel: 341423 (Follow the instructions given)
NHS 111 - Tel: 111
Protected Time For Learning.
The surgery will be closed from 12.30pm on the following dates:
Bank Holiday closures.
The surgery will be closed on the following dates:
|Tuesday 11th February 2020
||Good Friday 10th April 2020
|Wednesday 18th March 2020
||Easter Monday 13th April 2020
|Thursday 23rd April 2020
||Early May bank holiday Friday 8th May
PLEASE ENSURE YOU REQUEST YOUR REGULAR MEDICATION IN PLENTY OF TIME TO COVER THE ABOVE SURGERY CLOSURES