Welcome To Clifton House Medical Centre

We have been notified that due to a national error in laboratory measurements, between 17th June and the end of October 2024, some patients diabetes blood test results (HbA1c) may not be accurate. We have worked with the laboratory to identify affected patients, and we are in the process of contacting those affected to book a follow-up appointment to have your HbA1c re-checked.

Diabetic Blood Test Results (HbA1c)

We have been notified that due to a national error in laboratory measurements, between 17th June and the end of October 2024, some patients diabetes blood test results (HbA1c) may not be accurate. We are working with the laboratory to identify affected patients and arrange follow-up appointments, where needed. This will be commenced in the New Year.

If you have any concerns, please contact the Patient Advice and Liaison Service on: 01482 623065 / 01904 726262

Thank you

Click on the link below to read our summer patient newsletter

CHMC newsletter summer 2024.pdf

Measles

Cases are on the rise and the disease is highly infectious.

Measles is more than just a rash and can lead to serious complications including Meningitis and blindness, particularly in babies and young children. In fact, 1 in 15 children who contract measles develop serious complications.

The best way to protect your children from this serious and preventable disease is to keep their vaccinations up to date. The Measles, Mumps and Rubella (MMR) vaccine is safe and has been used since the early 1980's. The vaccination is available to adults and children that are not fully vaccinated.

Please contact the surgery on 01482 341423 if you are unsure if your family is fully protected against Measles, Mumps and rubella. The surgey will shortly be sending out texts to patients who we believe are not fully vaccinated, offering you the opportunity to book an appointment.

Electronic Repeat Dispensing Scheme (eRD)

We are working on putting our patients onto the Electronic Repeat Dispensing Scheme (eRD).

This means we will review your regular or repeat prescriptions and send enough medication electronically to a pharmacy of your choice up until your next birthday. During the month of your birthday, you will be invited in for bloods/BP (if appropriate) then your eRD will be set back up again.

You do not need to do anything.

You can then collect your monthly medication from your pharmacy when you have 5 to 7 days left of your current supply, if you have your prescription delivered to your home then you do not need to do anything.

Your GP will set up eRD for you.

Benefits of eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure, and confidential. Your regular prescriptions are stored securely on the NHS database, so they'll be ready at the pharmacy each time you need them.

Using eRD you can:

• Save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
• Pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
• Spend less time waiting for your prescription in the pharmacy or GP practice,

You can find more information at: www.nhsbsa.nhs.uk/eRD-patients

If you are interested in using this scheme, please contact the surgery and your details will be passed to our pharmacy team.

NHS App

Did you know you can order all your regular medication through the NHS App. This is quick, safe and can be done from your mobile device 24 hours a day. Please visit www.nhs.uk/nhs-app for more information.

Home from Hospital

If you have a patient who would benefit from the short term support of Home from Hospital why not give us a call or pass on our details?

We offer support with shopping, befriending, changing anti-embolism stockings and assistance in welfare rights applications.

01482 447673 option 1

Hull Churches Home from Hospital Service
Lindsey Place, Hull, HU4 6BS | Tel: 01482 447673 | Fax: 01482 443607
Email: administrator@hchfh.org.uk
Web: www.hchfh.org.uk | Registered Charity No: 1181247

Extended Access

All patients registered at practices across Hull will be able to access routine appointments at evenings and weekends.

Access+ is a new NHS service that will offer patients pre-booked appointments with GPs, practice nurses, pharmacists and physiotherapists at one of our hubs across the city.

General Data Protection Regulations

The new General Data Protection regulations come in to force on 25th May 2018. More information about this can be found on our GDPR page.

GDPR is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.

The regulation applies from 25th May 2018, and will apply even after the UK leaves the EU.

Online Access

Did you know that you can now book appointments and order repeat medication using the internet?

• Using your computer/laptop or your mobile/tablet
• No more problems trying to get through to the surgery
• Repeat medication can be ordered and appointments made 24 hours a day, 7 days a week when it is convenient for you to do so

What you need to do:

• Complete an online access application form which can be downloaded online: Patient Online Registration Form (DOCX, 51KB)
• or by popping into the surgery to collect one. One application form per person.
• Once completed return it to the surgery in person with photographic proof of ID and we will give you your username and password to gain access.
• To log onto systmonline: access is through our website, use the appointments or repeat medication tabs at the top of the page

Visit the systmonline website where you can log in and either book appointments or order your repeat medication.

You can also download an App for systmonline which you can use without having to go through our website. There is also the NHS App: www.nhs.uk/nhs-app

Opening Hours

Open every weekday from 8.00am to 6.30pm

Out Of Hours - Tel: 341423 (Follow the instructions given)

NHS 111: Tel: 111

Please ensure you request your regular medication in plenty on time to cover the above surgery closures.